Principal Business Systems Analyst (Project Manager - Salesforce)

55 days ago

Location
Chandler, Arizona, United States
Role
Project Manager
Contract
type.
Salary
$96,013 - $129,429

Are you looking for a unique opportunity to be a part of something great? Want to join a 20,000-member team that works on the technology that powers the world around us? Looking for an atmosphere of trust, empowerment, respect, diversity, and communication? How about an opportunity to own a piece of a multi-billion dollar (with a B!) global organization? We offer all that and more at Microchip Technology, Inc.

People come to work at Microchip because we help design the technology that runs the world. They stay because our culture supports their growth and stability. They are challenged and driven by an incredible array of products and solutions with unlimited career potential. Microchip’s nationally-recognized Leadership Passage Programs support career growth where we proudly enroll over a thousand people annually. We take pride in our commitment to employee development, values-based decision making, and strong sense of community, driven by our

Vision, Mission, and 11 Guiding Values

; we affectionately refer to it as the Aggregate System and it’s won us countless awards for diversity and workplace excellence.

Our company is built by dedicated team players who love to challenge the status quo; we did not achieve record revenue and over

30 years of quarterly profitability

without a great team dedicated to empowering innovation. People like you.

Visit our

careers

page to see what exciting opportunities and company

perks

await!

Job Description:

Microchip is seeking an experienced Salesforce Business Systems Analyst and Project Manager to join our Information Services Salesforce Team. You will be responsible for analyzing, documenting, and optimizing business processes, as well as writing effective user stories to guide our development teams. Your expertise in Agile development methodology and your ability to work collaboratively across teams will be essential in ensuring the successful delivery of our projects.

Requirements/Qualifications:

Key Responsibilities:

Collaborate with stakeholders to gather and document business requirements, ensuring a clear understanding of business processes and objectives.
Analyze and document business processes to identify areas for improvement and optimization.
Set and manage expectations with stakeholders, ensuring clear communication and alignment throughout the project lifecycle.
Develop and write detailed user stories and acceptance criteria to guide the development team in delivering high-quality solutions.
Work closely with cross-functional teams to set expectations, manage priorities, and ensure alignment on project goals and successful project delivery.
Perform testing on changes and document test results.
Provide training and support to end users to ensure they can effectively utilize new systems and processes.
Champion Agile development methodology, promoting best practices and continuous improvement within the team.
Contribute to group meetings, provide project updates, write functional and user training documents.

Qualifications:

Minimum of 7 years of experience as a Business Analyst, with a strong focus on Salesforce.
Expertise with Sales Business Processes and Salesforce functionality with Accounts, Contacts, Opportunities, Quotes, Reporting, Dashboards, Profiles/Roles, Territory Management, etc.
Proven experience in documenting business processes and writing effective user stories.
Deep understanding of Agile development methodology and its application in software development projects.
Demonstrated ability to work collaboratively across teams and set clear expectations.
Strong project management skills, with a track record of successfully managing large-scale projects.
Strong communication and interpersonal skills, with the ability to set and manage expectations with stakeholders.
Experience in training end users and creating training materials and providing ongoing support.
Salesforce certification(s) is a plus.
Bachelor’s degree in Information Technology, Business Administration, or a related field

Travel Time:

0% - 25%

Physical Attributes:

Feeling, Hearing, Seeing, Talking, Works Alone

Physical Requirements:

80% sitting, 10% standing, 100% inside

Microchip Technology Inc is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

For more information on applicable equal employment regulations, please refer to the

EEO is the Law Poster

and the

EEO is the Law Poster Supplement

. Please also refer to the

Pay Transparency Policy Statement