Senior Salesforce Consultant (Expression of Interest)
Location
Sydney, New South Wales, Australia
Role
Consultant
Contract
Contract
Salary
A$95,100 - A$132,500
Sydney
Services Productisation – Fast Start /
Full-Time /
Hybrid
Lumary is a high-growth Australian healthtech company on a mission to revolutionise technology for the healthcare industry. We do this by developing solutions that support and empower service providers, working together to ensure better outcomes for people that need care. This commitment to partnership has been a key part of our success so far, and we are driven to continue evolving our products and our people so we can impact the healthcare community to thrive on a global scale.
Join Lumary and grow with us
Well-established team working in nine cities across Australia, South East Asia, and the USA- Our customer base includes contracts with 200+ enterprise and SME disability and aged service providers
- 25k+ people use our core platform every day, supporting 100k+ care recipients
- Be part of a team solving a global issue for a highly addressable market
- International growth means more opportunities as we expand our products into the USA and beyond
You will be working in an exciting and dynamic environment, with plenty of opportunities to develop your skills and make a meaningful contribution. While our culture is relaxed, we push ourselves to build innovative products and deliver a first-rate customer experience. You will find yourself quickly growing in your career, backed by a collaborative team that is open to new ideas and encourages everyone to bring their best selves to work.
About the role
As we continue to grow, we’re excited to expand our Services Productisation team and bring on Senior Salesforce Consultants! In this role, you'll take the lead on implementation projects for our new clients, acting as a trusted advisor to guide and support our consulting team. Together, you'll collaborate to ensure smooth, impactful implementations of the Lumary product, making a lasting difference for our clients.
The day to day role may look like
- Facilitate and lead client workshops to understand business objectives, processes, and challenges, and provide expert recommendations to optimise the Lumary implementation
- Lead the design and architecture of complex solutions that meet client needs, ensuring scalability
- Carry out high-complexity configuration
- Support Consultants with guidance on their solution documentation, design, and configuration
- Document requirements for configuration that can be carried out by either themselves or other Consultants
- Document requirements and solution design for items that will be built by Developers
- Where required, integrate Salesforce/Lumary with other third-party applications, systems, and data sources to streamline processes and data flow
- Perform comprehensive testing, quality assurance, and validation to ensure the stability and accuracy of custom solutions within the Lumary platform
- Run Super User training sessions for clients, ensuring they can effectively use Lumary to achieve their goals
- Provide guidance to consultants and clients during the UAT (User Acceptance Testing) process
- Ensure data quality and integrity by implementing data governance best practices and overseeing data migration, cleansing, and maintenance, whilst also providing support to other team members
- Provide support and guidance to consultants and clients during Hypercare
- Collaborate with other senior team members (Senior Consultants, Team Leads, and Solution Architects) to promote cross-pollination of ideas, standards, and training across the broader department
- As needed, demonstrate the Lumary product stack to clients
You Have
- At least 5 years of experience working with Salesforce, including 2+ years in a Senior Consulting role
- Proven track record of successful Salesforce implementation projects with a diverse client base
- Proficient in Salesforce configurations, Salesforce security principles, SOQL and deployment of metadata
- Experience in client facing consulting roles
- Salesforce Admin Certification and Salesforce Platform App Builder Certification (or a demonstrated, appropriate level of knowledge)
- In-depth knowledge and experience with Salesforce (mid to Senior level)
- Ability to lead complex discovery workshops and train Super Users
You Are Willing To
- Be vulnerable, make mistakes and share your learnings openly so others can learn too
- Work in a start-up to scale-up environment where uncertainty and ambiguity is expected and normal
- Meet us where we are but also inspired and energised to contribute to our growthwhich contributes to your own personal and career growth
- Hold yourself accountable to getting things done in a self-organising team environment where we are all responsible for energising our roles and bringing the purpose of our role’s to life, you operate proactively and are self-starter by nature
You Value
- Going above and beyond to deliver value because you care about bringing about positive outcomes
- Self-awareness in others and yourself, sharing and relating to others on a personal level at work
- Lumary’s values aligning with your personal values:
- We ‘Lead with an open heart’ by assuming positive intent and being courageous
- We ‘Start with the end in mind’ by focussing on long-term impact of our actions and decisions
- We ‘Take action in uncertainty’ by proactively taking the next best step and exercising autonomy
- We ‘Enable others for our collective good’ through kindness and a team-first approach
Benefits of Working With Lumary
- Learning is happening constantly - it’s part of how we work
- Own your own personal and professional development and work with an internal coach or mentor (of your choosing) to support you on your journey
- Flexibility to work from home and the office - hybrid working environment
- Flexible start and finish times - have a routine but on the days you need to book an appointment or finish early, you go for it
- Exposure to cutting-edge social technologies in an international scale-up environment
Working at Lumary
We are proud of the work we are doing and the team we have built so far.
Join us and be part of a team working together to do better. From the advanced products we build to our philanthropic work, we connect with the belief that what we do every day is positively impacting the lives of our community.
At Lumary, we value diversity and believe in a culture of inclusivity, regardless of race, religion, age, gender identity, sexual orientation, physical or mental ability, or ethnicity. We are committed to building a welcoming workplace where everyone feels safe and respected.
The successful candidate will be required to undergo 'National Criminal History Check and Working With Children Check'.
Lumary
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