Salesforce Administrator

62 days ago

Location
Omaha, Nebraska, United States
Role
Administrator
Contract
type.
Salary
n/a

About this Opportunity:

As a Salesforce Administrator, you will provide support through the customization and configuration of the Salesforce Service Cloud, Customer Community Cloud, and custom applications. The position will manage the Salesforce database and provide training and support to users. As we continue to evolve and live our Orion values, we are looking for someone to grow with us.

For External Candidates:

Candidates must work in-office at one of the following locations for at least 3 days per week: Omaha, NE; Sacramento, CA; Hebron, KY

For Internal Candidates:

All internal employees, regardless of their current work arrangement (remote or in-office), are encouraged to apply.

In this role, you'll get to:

Manage Salesforce security including roles, profiles, sharing rules, workflows, and groups
Maintain and customize Service Cloud, Customer Community Cloud, Shield, and Knowledge applications
Build custom reports, dashboards, workflows, validation rules, and objects
Manage operational requests and ensure compliance with Case Management Governance Committee rules
Maintain database for integrity and accuracy including data cleansing and system optimization
Manage all technical resources and migration of data into Salesforce
Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users
Manage projects designed by the business units by performing discovery, building out the database, testing, implementing, and training
Administer to all 3rd party applications integrated into Salesforce
Identify and troubleshoot issues and fixes any resulting problems
Perform basic administration include new user setup and offboarding
Manage operational processes using Orchestrate tool and complete annual review of processes to ensure usage and accuracy
Promote transition to lightning experience and address user concerns
Administer e-mail templates and folders
Coordinate communication between departments to ensure stakeholder acceptance

We're looking for talent who:

Has knowledge of Force.com platform
Has ability to prioritize and coordinate multiple projects and competing work demands
Possess ability to see the “big picture” while managing several small projects
Possess ability to work independently and be self-motivated
Has minimum of a bachelor’s degree in Business Administration, MIS, or related field
Has Salesforce Certification is preferred
Obtain Orion Industry Certification
Has minimum of 3 years of experience in Salesforce Administration
Owns and manages relationships with stakeholders directly and work effectively with people at all levels in an organization

#LI-AP1

#LI-Onsite

#LI-Hybrid

Salary Range:

$61,147.00 - $91,054.00

The pay listed in this posting indicates the estimated pay at the time of this posting; however, may vary depending on geographic location, job-related knowledge, skills, and experience. In addition, Orion offers a competitive benefits package which includes health, dental, vision, and disability coverage on day one, 401(k) plan with employer match, paid parental leave, pet benefits including pawternity leave and pet insurance, student loan repayment and more.

About Us

As One-Orion, we accomplish our best work by being personally accountable to each other and the clients we serve. We are creating a welcoming environment where everyone is respected, valued, and heard. Our willingness to disrupt ourselves, and the industry ensures we stay ahead of client expectations. Thinking differently is in our DNA – we innovate, push boundaries, reject the status quo, and relentlessly pursue transformative outcomes. It is our collective will to win that drives Orion’s success and powers success for our clients and everyone at Orion.