Sales Support Analyst

About the Role:

This entry level role's responsibilities include supporting applying sales pricing strategies as well as conducting market research and related analytics. Individual is responsible for pricing of services in order to stay competitive in the market. Properly store and maintain historical pricing data for the organization. Provide support to the sales representatives regarding product maintenance support, delivery process and serve as initial point of contact for general product and operational questions. This is a hybrid role and will be expected to work onsite 2-3 days weekly. Work locations can be Gilbert, AZ (preferred), Groveport, OH, Southaven, MS, or Greenville, SC.

What You'll Do:

• Utilize Salesforce features and functionality to deliver quality and accurate quotes. (70%)
• Implement, apply and maintain guidelines for pricing. (10%)
• Update and maintain internal service pricing database in Salesforce. (5%)
• Retrieve, consolidate, analyze and summarize data from very large data sets using SQL, MS Access, or Excel. (10%)
• Actively support ad interact with internal sales, operations, and finance teams. (5%)

Other Duties & Responsibilities:

• Additional duties as assigned Meets attendance and punctuality standards

What We're Looking For:
Experience:

• 1 to 3 Years of relevant work experience.

Education & Certifications:

• Bachelor's Degree preferred.
• Some College required.

Working Conditions:

• Occasional non-standard work hours or overtime as business requires.
• On-call availability required as necessary.
• Professional, office environment.

Required Knowledge, Skills & Abilities:

• Able to execute instructions and to request clarification when needed. Possesses basic clerical and data entry skills.
• Possesses strong data entry skills.
• Able to recognize and attend to important details with accuracy and efficiency. Able to communicate clearly and convey necessary information.
• Able to converse and write effectively in English and Spanish.
• Possesses strong organizational and time management skills, driving tasks to completion.
• Able to constructively work under stress and pressure when faced with high workloads and deadlines.
• Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.
• Able to work independently with minimum supervision.
• Able to build solid, effective working relationships with others.
• Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
• Able to quickly learn new systems and technology.
• Able to use relevant computer system applications at a basic level.

Key Skills

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At Shyft Global Services, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.