Salesforce Architect

We have an exciting opportunity for a Salesforce Architect to join our Enterprise applications and development team at PPL PRS. In addition to being responsible for designing scalable solutions across our Salesforce implementation, we are looking for a proactive individual who can understand both our current setup and our business objectives, in order to quickly identify areas of improvement and provide positive user experience.

Key Responsibilities

This is a varied business facing role, with the following responsibilities:

• Create and maintain both high- & low-level design documents.
• Collaborate with colleagues across the business to create prototypes/proofs of concept to define or refine requirements.
• Provide guidance and oversight to our Admins, Developers & QAs.
• Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience.
• Identify unused or underutilised platform features.
• Own the design, both solution & technical designs, throughout discovery, design & build.
• Support management of integrated applications and third-party suppliers including Financial Force (Now Certinia), Salesforce CPQ, Vonage telephony, Jitterbit, Pardot, Conga, Gearset, Ownbackup.
• Support with change control and best practices with regards to system maintenance, configuration, development, testing, data integrity, etc.
• Take on the role of technical lead in transformation projects, designing and delivering solutions as required by the project and set out by the project manager. Gather and record requirements. Effectively communicate with the project team, providing updates on progress, risks and time frames. Manage expectations and handle objections appropriately.
• Champion and support the adoption and usage of relevant technologies and tools by the business.
• Develop, contribute to, and support our devops solution, identifying issues and improvements.
• Actively seek to improve and invest in personal development.
• Support the on-time delivery of solution or enhancements

Experience and Qualifications

Essential

• Strong Salesforce product knowledge with at least 2 years as a Salesforce Architect.
• Salesforce Certified Application Architect and/or Salesforce Certified System Architect.
• Experience designing solutions for complex business processes.
• Excellent stakeholder management and relationship building skills.
• Resilient, self-confident, influential, and assertive.
• Customer focused and fully engaged with business teams.
• Analytical thinking and problem solving.
• Decision making and judgement.
• Solid presentation and facilitation skills.
• Excellent interpersonal and communications skills.

Desirable

• Experience with Certinia, Salesforce CPQ, Pardot, Experience Cloud, OmniStudio and Ownbackup.
• Experience with JIRA, Confluence for Agile Delivery.
• Experience of coaching others on system understanding and best practices.
• Additional Salesforce Certifications would be advantageous.

PPL PRS is an equal opportunities employer. Our mission is to recruit a diverse workforce and create inclusive teams.

Job Type: Full-time

Pay: £50,000.00-£65,000.00 per year

Additional pay:

• Bonus scheme

Benefits:

• Additional leave
• Canteen
• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Discounted or free food
• Health & wellbeing programme
• Life insurance
• Private medical insurance
• Referral programme
• Sick pay

Schedule:

• Monday to Friday

Experience:

• Salesforce Developer: 3 years (required)

Work Location: Hybrid remote in Leicester