Salesforce Product Owner

Role Purpose?

As a Salesforce Product Owner, your role is to serve as the key liaison between the business stakeholders on SEBL’s Galileo Programme and the development team, ensuring the successful delivery of the Energy & Utilities Cloud Salesforce product. You will be responsible for

• Ensuring user stories are created, approved for all Salesforce development within the scope of each of 4 planned Releases
• Defining and prioritising the product backlog of user stories based on requirements provided by each Release within the Galileo Programme
• Guiding & managing the development process in conjunction with the development partner based on pre-agreed ways of working
• Ensuring that the development partner manages its team(s) in line with agreed delivery schedules
• Ensuring that the development partner applies effective QA processes (including bug fixing) prior to releasing code to the SEBL test team(s)
• Staying ahead of the development partner’s team in terms of having an approved backlog of approved user stories to feed the development team(s)
• Ensuring that the delivery of code by the development partner is of high quality
• Your ultimate goal is to ensure that the product meets the business objectives, satisfies user needs and delivers expected value to the SEBL organisation.

How will I spend my time in this role?

• Collaborate with SEBL Product Director & key Subject Matter Experts to define the vision for each Release within the Galileo Programme.
• Direct priorities, order of delivery & future planning for scrum teams, setting out clear goals & deliverables at Release & Sprint levels
• Provide vision & direction to the development team & stakeholders throughout the programme’s lifecycle.
• Define Epics, Features & User stories in Agile form that both provide adequate information for product build tasks & provide adequate detail to enable creation & execution of quality test scripts & plans
• Mitigate impediments that may impact successful team completion of Release/Sprint Goals
• Continuously evaluate & prioritise product features & enhancements.

Product Vision and Strategy:

• Collaborate with SEBL Product Director & key Subject Matter Experts to define the vision for each Release within the Galileo Programme.
• Direct priorities, order of delivery & future planning for scrum teams, setting out clear goals & deliverables at Release & Sprint levels
• Provide vision & direction to the development team & stakeholders throughout the programme’s lifecycle.
• Define Epics, Features & User stories in Agile form that both provide adequate information for product build tasks & provide adequate detail to enable creation & execution of quality test scripts & plans
• Mitigate impediments that may impact successful team completion of Release/Sprint Goals
• Continuously evaluate & prioritise product features & enhancements.

Requirements Gathering and Documentation:

• Work with business analyst(s) & Product Director to base scope & user stories on requirements & scenarios documentation previously approved
• Translate business needs into clear and actionable user stories, features & epics, supported by acceptance criteria.
• Ensure that development partner(s) create & maintain product documentation, including user guides & release notes.

Product Backlog Management:

• Prioritise & refine the product backlog based on business requirements & development planning/sequencing
• Ensure that delivery team(s) always have an adequate amount of prior prepared tasks to work on
• Plan & prioritise product feature backlog & development pipeline in line with agreed delivery sequencing
• Provide backlog management, iteration planning & elaboration of the user stories
• Work closely with the development team to ensure backlog items are well-defined and estimable.
• Maintain a clear and up-to-date product backlog, ensuring alignment with the product roadmap.
• Maintain a backlog of potential future scope items that are not in scope for current release(s)

Agile Development Process:

• Collaborate with & manage the Technical Team and partner’s development team to plan and execute sprint activities.
• Participate in & influence sprint planning, backlog refinement, daily stand-ups & sprint reviews.
• Provide timely & clear feedback on deliverables, ensuring adherence to quality standards.
• Ensure that development work is completed in line with agreed plans & timescales
• Feed the business & technical implementation planning functions, to ensure these are fully informed of release contents in support of implementation schedules & readiness

What skills/experience do I need to be successful?

• Project management & business analysis background
• Proven experience as a Product Owner or similar role in an Agile development environment ideally with Salesforce Energy & Utilities Cloud.
• Strong understanding of software development processes and methodologies (e.g., Scrum, Kanban).
• Ability to translate business requirements into technical specifications and vice versa.
• Proven experience & knowledge of Salesforce CRM (Energy & Utilities use is optimum for this role)
• Previous background in a project management or senior business analyst role
• Agile planning, ways of working & management processes
• Scrum, quality & control processing

What sets us apart?

• Global Impact: With offices in the UK, US, and Australia, and plans for further expansion, you'll be part of a dynamic, globally-minded team, with opportunities to explore new markets and make a difference on a global scale.

• Flexible Working: Embrace the freedom to work from anywhere in the world for up to 30 days a year. We prioritize work-life balance, recognizing that your well-being matters. Check out all our benefits here

• Commitment to Diversity and Inclusion: We celebrate our diverse culture and value individuals irrespective of background, disability, religion, gender identity, sexuality, or ethnicity. Join a team where diversity is not just welcomed but celebrated as a key driver of growth and innovation.

What does hybrid working mean to us?

Hybrid working typically means 2 days in the office location listed on this advert and 3 days working at home each week. Some occasional travel to our other offices may be required.

What happens next?

Once we receive your application, it will be reviewed by a human – no bots here! The average process typically takes around 2-3 weeks, with 2 stages of video interviews using Teams. However, this can vary depending on the role. We may invite you for a face-to-face meeting or require only 1 video interview. If you have any questions or need support, our Recruitment Team is here to assist you.

Ready to join us on our journey to digitise, decarbonise, and localize the future of energy? Apply now.

We're committed to making the application process easy and comfortable. Let us know how we can help you with any reasonable adjustments that can be tailored to your needs. At the bottom of each of our adverts you can find one of our recruitment teams' contact details. Please reach out so we can discuss with you further.

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