Salesforce Loyalty Management Developer

We Are:

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song

As Accenture Song's marketing experts, we help businesses drive demand, build brands and change the way people live. From consulting and creative campaigns to insights and analytics, we’ve got the speed, scale and strategic thinking to help CMOs and brands make an impact at every stage of the customer journey.

The Work:

• Provide advanced-level development and documentation skills

• Provide strong testing and debugging skills at all levels, including unit, system, integration and performance testing

• Assist with the estimation of development tasks

• Develop and implement solutions using Salesforce Loyalty Management, focusing on its core modules like the Core Data Model, DPE, and Transaction Journal

• Write and maintain Apex code to customize and extend the functionality of Salesforce Loyalty Management systems

• Manage integrations and develop APIs within Salesforce Loyalty Management to connect with other business systems effectively

• Utilize HTML, CSS, and JavaScript/jQuery to enhance the user interface and user experience of loyalty management applications

• Work with the MuleSoft team to ensure seamless data integration and address any system integration challenges

• Independently interface with client technical teams and business owners as needed during the design and implementation

Here’s what you need:

• Bachelor's Degree or equivalent work experience

• 5+ years of Salesforce Cloud development and integration experience

• 3+ years of Data Modelling experience

• 1+ years of Loyalty Management experience

• English is required for this position as this role will regularly interact with stakeholders across Canada, US and other countries across our Global footprint where English is the common language. Due to the significant high volume of interactions with these English-speaking stakeholders, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.

Bonus Points If:

• Spoken and written French

• Familiarity with Campaign management concept

• Familiarity with Data Ingestion, Data Modelling, ID resolution, Segmentation and Activations in Data Cloud

• Familiar with Mobile push setup and sending Mobile push notifications through the platform

• Experience working with business process and development teams to design, implement and deploy Salesforce applications to different clients at the enterprise level

• Experience working in SAFEAgile teams

• Ability to develop business requirements and functional designs to effectively demonstrate solutions that address customer requirements

• Ability to facilitate requirements and design sessions

• Design through deploy experience

#LI-MP #LI-NA