Salesforce Administrator

Job Description

At JDA TSG, we equip many of the world’s major brands with top-tier specialized talent, business process expertise & innovations which drive their organizations in exciting new directions. We have established a reputation for bringing exceptional focus, flexibility, & confidence with every client we serve.

We have an immediate opportunity for a Salesforce Administrator to join our company working directly with the Director of Technology. Position is a full-time salaried role with comprehensive benefits.

Location: Remote, US

Salary Range - $90,000 - $105,000 plus benefits

Primary Responsibilities:

• Lead all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
• Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports
• Administer and configure Salesforce features including but not limited to custom objects,
• fields, formulas, validation rules, and Lightning Flows
• Implement and manage Salesforce security including roles, profiles, permission sets, sharing rules, and groups
• Work closely with stakeholders to understand business requirements and translate them into effective Salesforce solutions
• Design and build insightful reports and dashboards to monitor key performance indicators (KPIs)
• Conduct data quality efforts to ensure data integrity within Salesforce
• Create and maintain documentation on processes, policies, application configuration, and help-related materials for users
• Provide end-user support and training on Salesforce functionality to ensure user adoption and satisfaction
• Stay up to date with Salesforce releases, features, and best practices to recommend and implement improvements

Additional Responsibilities:

• Act as a liaison between technical and non-technical teams, helping to translate, business requirements into technical specifications and vice versa
• Participate in continuous improvement initiatives, suggesting enhancements to Salesforce solutions based on the latest trends and technologies.

Required Qualifications:

• Salesforce Administrator Certification required
• At least 4 years of administrator experience on Salesforce.com
• Salesforce Community Cloud experience a plus
• Apex experience a plus
• Business Intelligence/Salesforce Einstein Analytics experience a plus
• Strong understanding of data structures, data modeling, database schema required
• Experience working within the development lifecycle, including change management, testing, promoting code from sandboxes to production environment, etc.

About JDA TSG:

Since 2011, our mission has remained the same: to partner with clients helping to solve the toughest problems facing their businesses. We have been successful by applying a dynamic and forward-facing approach to business process improvement, outsourced managed services, best leveraging of technologies and talent solutions.

Our core values provide the framework that allows us to continually focus on what made us successful in the first place. Quite simply, our values inform everything that we do. We knew from day one that if we hired smart, passionate people and provided them meaningful yet challenging roles, we would thrive as an organization.

Benefits and Perks:

• Healthcare - Comprehensive coverage for you and your family
• Employee Assistance Program - Get support when you or your family need it with counseling and coaching
• 401K with company match
• Paid time off
• Paid parental leave
• Volunteer Day Off
• Life insurance - Protect your loved ones and their future
• Business travel accident insurance

JDA TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.