Salesforce Administrator

70 days ago

Location
Drummondville, Quebec, Canada
Role
Administrator
Contract
Permanent
Salary
CA$71,559

WHAT'S IN STORE FOR YOU

A rewarding adventure as a Salesforce Administrator. The tool is deployed across 12 Soucy Group business units. Your main mission will be to improve and simplify the lives of our users by designing and implementing innovative automation solutions. As an expert advisor, you will support teams in the adoption of Salesforce, while contributing your programming know-how to connect various technological tools using the Boomi integration platform. Being customer-oriented and committed to delivering high-quality solutions, you'll have the opportunity to help people optimize their processes and achieve their goals efficiently. If this challenge appeals to you, we'd be happy to welcome you to the Soucy family!

In a nutshell, here's what you'll be doing with your time:

Administer Salesforce CRM: access and security management, configuration management, report and dashboard creation, data maintenance, etc...
Identify and track system problems through to resolution
Monitor and ensure data integrity in Salesforce
Create and maintain user support materials
Advise, guide and train users to maximize adoption and effective use of Salesforce based on best practices
Work closely with all Salesforce Experts in the various Soucy subsidiaries
Keep abreast of new Salesforce features and functionalities
Connect various technology tools (e.g. CRM, ERP, HR, Payroll, etc.) using the Boomi integration platform

WHAT WE'RE LOOKING FOR

DEC/BAC in programming, information technology, software engineering, or equivalent combination of education and experience
Bilingual (French mandatory, English intermediate for communication with colleagues and business partners)
Salesforce experience: Sales Cloud
Salesforce experience (an asset): Cloud Services, Marketing Cloud, CPQ
Knowledge of Boomi integration platform (an asset)
Excellent understanding of a manufacturing environment (ERP)
Ability to manage multiple tasks and projects simultaneously and independently in a dynamic environment
Excellent written, verbal and interactive online communication skills
Team player with a sense of service and commitment

WHY JOIN US

Permanent full-time position, daytime, Monday to Friday
The best of 2 worlds: the resources of a large company in a family atmosphere
Group insurance (different plans adapted to your needs)
Access to telemedicine
Registered Retirement Savings Plan with employer contribution
Employee and family assistance program
2000 referral bonus
Social activities

Life at the Soucy Services Centre

Working at the Soucy Services Centre means supporting Soucy companies through corporate services and projects. We are a team of 40 with unique skills who move forward as one. We foster synergy between Soucy companies, and we assist them in their day-to-day needs. Because the only way to achieve our goals (even the ones that seem “way out there”) is to openly communicate and support each other.