Senior Application Engineer, Salesforce Marketing

82 days ago

Location
North Vancouver, British Columbia, Canada
Role
Marketing Automation
Contract
type.
Salary
n/a

Your Opportunity at ARC’TERYX:

As the Senior Application Engineer, Salesforce Marketing you develop, deploy, analyze, utilize, and maintain software, tools, applications, and information systems to meet the business requirements of the company in a demanding global marketplace. In this role, you will contribute to the development of the Salesforce CRM platforms, as well as coach peer developers, support activities, and contribute to the technology strategy for Arc’teryx.

You will also contribute to the architecture, design methodology, and technology strategy alongside architects and the development lead. Your balance of strong technical skills, technology acumen, and people skills contributes to consistent, high-quality, and timely solutions for the internal business clients.

This role can be hired remotely. Business operations occur in Pacific Time zone.

Meet Your Future Team:

You will be working on a small and collaborative team that works with many departments across Arc’teryx. We value learning and growth and strive to deliver the best solutions to the teams using Salesforce and other systems.

The team is responsible for building and maintaining our CRM. The team is organized into squads that include other developers, Administrators, Test Engineers, Business Analysts and Product Managers. Salesforce developers work closely and collaboratively with many other teams including Infrastructure, Marketing, Analytics, and Operation teams.

If you were the Senior Application Engineer, Salesforce Marketing role now, here are some of the core activities you would be doing:

Communicating project and operation status, issues, risks and resolutions in an agile development methodology
Providing coaching to your peers on the Salesforce development teams in all phases of the project life cycle
Building and architecting solutions in Journey Builder, Email Studio, Automation Studio, and Cloud Pages
Understanding of marketing automation technology and salesforce marketing cloud ecosystem of integrations and integrations REST & SOAP, WSProxy
Working and building GDPR & CCPA processes withing marketing cloud environments
Building and continually evolving the DevOps process at Arc’teryx with industry trends and best practices
Developing and managing integration endpoints from the Salesforce platform and understand, develop, and manage Salesforce external service
Working with large volumes of data and building data mapping processes to marketing cloud and other integrations
Analyzing Salesforce technical debt and propose solutions and implement solutions
Proactively maintenance of system and code monitoring including security reviews, release updates, code reviews of other developers
Strong understanding of Salesforce architecture, data model, security, and integration capabilities
Providing documentation, training, consulting and insights on Salesforce best practices, trends, and upcoming features to Arc’teryx teams
Developing functional specifications and designs for future focused complex applications, or modifying/maintaining complex existing applications
Reviewing the designs and code of team members, often in collaboration with colleagues and Architects

Here are some of the things you could be working on in the future:

Focusing on growing and building scalable solutions on our Marketing cloud platform
Initiating and championing code reuse, eliminating tech debt, platform optimization, and quality across various applications
Implementing and streamlining processes that validate compliance, security, and performance
Designing and implementing scalable solutions that across our suite of salesforce products which include Experience cloud, Data Cloud, Marketing Cloud Personalization, and Service Cloud
Supporting the rest of the team with technical guidance

Are you our next Senior Application Engineer, Salesforce Marketing?

You have a bachelor’s degree or post-secondary education in Computer Science, Engineering, or a related field.
You have 5+ years of experience as a Salesforce Marketing Cloud Developer/Specialist
You have completed the Salesforce Marketing Cloud Administrator, Email Specialist, and Developer certifications
You have experience working on campaign metrics such as conversion, unsubscribe, and bounce rates, as well as IP reputation, deliverability
Strong HTML, CSS, JavaScript, and AMP Script for building and designing visually appealing email templates
You may also have experience working with Data Cloud and Marketing Cloud Personalization
You have strong knowledge of APIs, external sources integration
You have experience or exposure working on Marketing Cloud Implementations in the Retail Space
You have a proactive attitude to platform enhancements
You build strong test scripts and thoroughly test your solutions
You have strong attention to detail and ability to create & follow documentation
You have demonstrated success working in an Agile methodology, are familiar with tools like Jira and DevOps practice
You have excellent communication and influencing skills
You have excellent time management skills with the ability to plan and meet deadlines
You have a passion for Salesforce technology and continuous improvement
You are proactive in identifying the root cause of issues and developing solutions
You remain highly flexible and adaptable when faced with ambiguity
You effectively balance autonomy and collaboration
You inspire breakthrough thinking and continuous improvement
You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
Your passion for your work is paralleled by your passion for getting outside and living it

$91,000 - $114,000 a year

A reasonable estimate of the pay range is CAD$91,000 - CAD$114,000 at the time of this posting. Within the range, individual pay is determined by factors such as job-related skills, relevant experience, education and/or training.

Please note that the range details above reflect the base pay only and does not include our competitive bonus program and benefits that we offer.