Employee Relations Senior Manager

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Employee Relations Senior Manager is a part of the EMEA Employee Relations team and Global Employee Relations function. This role will be based in Paris France and will report to the Director of employee relations

This role will be responsible for end to end case management of disciplinary and grievance investigations, conducting witness interviews, collating findings and maintaining compliance with local law. They will also support people managers in addressing underperformance, using standard methodologies to ensure consistent application of the Performance Improvement Framework (PIF) in alignment with Salesforce values.

Scope of role:

Collaborate and partner with HRBPs, Employment Legal and Employee Success COEs to achieve high quality, seamless HR support, and represent as “1 HR” to the business

Partner closely with ER team members in France and South Europe; share best practice and leverage support from eachother

Lead ER cases across EMEA (conducts investigations, supports performance management, run disciplinary, grievance and separation processes)

Demonstrate a proven track record of managing complex casework including joint investigations with CSE members

Manage restructure and restructure programs, applying local legal processes and Salesforce practice and policy

Partner with the wider EMEA ER team to create and sustain positive employee relations programs and standard methodologies across the region

Coach business leaders and people managers through ER challenges, handling business risk and balancing commercial decisions with employee welfare

Deliver and facilitate training as required on ER processes

Generate, analyze and report on metrics to share themes and trends to the business

Track, reports and analyzes case trends utilising the internal ER case management system

Lead or participate on special projects/programs requiring ER internal partner input, as needed (e.g. HR Compliance activity).

Desired skills and experience

Demonstrated experience in employee relations and CSE management

Experience as an HR BP with material ER exposure or as an ER specialist

Proven negotiation skills and an ability to influence others

Excellent written and verbal communication skills

Ability to build strong partnerships and work effectively in a matrixed environment

with leaders and ES colleagues

A Human Resources; Industrial relations or other related degrees

Experience working in a fast-paced environment, preferably in a high growth

technology company although this is not a requirement.

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com .