Salesforce Application Administrator Support

Legal & General supports the savings, protection and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses.

Our Retail division helps people enjoy a more colourful retirement, both directly and through their employers, including Lifetime Mortgages, Retirement Interest Only Mortgages and financial advice on our range of lending products.

We are the UK’s number one individual life insurer, and also provide Group Protection products for employers – all helping people to plan for the unexpected. We support home buying through our Mortgage Club – the UK’s largest – and our award-winning Surveying Services team. And our fintech team finds and supports socially useful start-ups and scale-ups working in the workplace, home, insurance and wealth areas.

Joining us means helping create brighter financial futures for all our customers.

We’re currently looking to hire a Salesforce Administrator to join Legal and General Retail

As Salesforce Administrator you’ll lead the ongoing improvement of our salesforce.com, Alteryx and RStudio deployments, working closely with functional leaders, organisational units, and subject matter experts to identify, develop and deploy new business processes through the customisation of the application. This role is part technical project manager, part administrator and part application analyst

What you'll be doing:

• Responsible for the executing on the day-to-day configuration, support, maintenance and improvement of our Salesforce, Alteryx and RStudio applications
• To serve as primary system administrator for the Salesforce.com environment with 100+ users, ensuring individuals have access to this cloud solution which drives commercial opportunities
• To handle all basic administrative functions including user account maintenance, workflows and other routine tasks. Ensuring that data is accurate, reports are produced, and new users are added for the efficient use of the system
• To complete regular internal system audits and prepare for upgrades. These activities will mean that our business can use the latest and supported service and ensuring the safe a secure management of our data and mitigating any loss of important detail or data
• To Manage Salesforce.com data feeds and other integrations; keeping the information up to date and relevant, ensuring that the sales teams can carry out their activity
• To work independently with members of the user community to define and document development requirements. Ensuring a clear understanding of requests in order to maximise collaborative delivery
• Treating Customers Fairly – Ensure that our application estate has core values embedded around ensuring value is provided fairly to all of our customers

Who we're looking for:

• Proven experience as a Salesforce.com administrator
• Salesforce.com Admin (ADM201C or ADX201) certified (or achieved within 12 months)
• Experience of Sales Cloud, both classic and lightning versions, is essential
• Strong understanding of Salesforce.com best practices and functionality
• Strong data management abilities
• Previous experience working in a SCRUM or agile environment preferred
• Demonstrates logical and lateral thinking considering all angles in their decision making
• Creative and analytical thinker with strong problem-solving skills

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:

• The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes
• Generous pension contribution
• Life assurance
• Private medical insurance (permanent employees only)
• At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
• Competitive family leave
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice
• There are the many discounts we offer – both for our own products and at a range of high street stores and online
• In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart

Legal & General is a leading financial services group and major global investor, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.

We aim to build a better society for the long term by investing our customers’ money in things that make life better for everyone.

If you join us, you’ll be part of a welcoming culture, with opportunities to collaborate with people of diverse backgrounds, views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We strive to be open, mindful and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs.

If you’re open to find out more, we'd love to hear from you.