Senior Salesforce Developer

Hilltop Holdings seeks an experienced and highly skilled Senior Salesforce Developer to join our dynamic team. As a Senior Salesforce Developer, you will play a crucial role in maximizing the efficiency and effectiveness of our customer relationship management (CRM) system to support Hilltop’s sales and customer service operations. You will collaborate closely with various departments to optimize Salesforce functionality, streamline processes, and ensure the CRM system aligns with the organization's business goals.

• Bachelor’s degree in Computer Science, Information Systems, a related field, or a combination of related experience and education.
• Salesforce Certifications (Platform Developer I and Platform App Builder required).
• Minimum of 5 years of proven experience as a Salesforce Developer, with a demonstrated track record of successfully implementing and managing Sales Cloud, Service Cloud, Experience Cloud, and Financial Services Cloud in a complex environment, preferably within the financial services industry. Experience with Marketing Cloud is a plus.
• Proficiency in Apex, Visualforce, JavaScript, and HTML. Experience with batch and REST API integrations. Experience with complex low-code solutions such as flows is a plus.
• Ability to analyze business processes, identify inefficiencies, and recommend solutions to optimize workflows and enhance user experience.
• Strong written and verbal communication skills, effectively communicating technical concepts to non-technical stakeholders.
• Proven ability to troubleshoot and resolve technical issues, finding innovative solutions.
• Excellent interpersonal skills and the ability to work collaboratively in a team-oriented environment.
• Meticulous attention to detail to ensure data accuracy, system integrity, and adherence to compliance standards.

*Must be eligible to work in the U.S. without sponsorship now or in the future.*

The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.

• Salesforce System Management : Customize and optimize Salesforce Aura/Lightning Components, Apex, and Visualforce pages, and third-party APIs to align with business requirements and user needs. Manage security settings, and integrations, ensuring data integrity and compliance with industry standards.
• Salesforce Development: Collaborate with stakeholders to gather requirements, translate business needs into technical requirements, and deliver high-quality solutions that meet or exceed expectations. Experience in Apex, Visualforce, Lightning/Aura components, Flow, and other Salesforce development tools.
• Salesforce System Design: Serve as a trusted point of contact for the design and architecture of Salesforce during the implementation of new features, project planning, and Org maintenance. Identify areas for improvement and implement solutions to enhance efficiency and effectiveness.
• Integration Management: Collaborate with internal IT teams to manage integrations between Salesforce and other systems, ensuring data integrity and seamless information flow. Integrate Salesforce with external systems, leveraging APIs to create seamless data exchanges.
• Data Management: Monitor data quality, perform regular data cleansing, and establish data governance practices to maintain accurate and reliable information within the CRM.
• System Upgrades and Enhancements : Lead the evaluation and implementation of new Salesforce features, upgrades, and third-party applications to enhance the CRM system's capabilities.
• Collaboration: Work closely with cross-functional teams, including sales, marketing, finance, operations, and IT, to gather requirements, identify opportunities, and address challenges.
• Documentation: To ensure knowledge continuity, maintain comprehensive documentation of system configurations, customizations, integrations, and processes.