Salesforce Engagement Manager / Delivery Leader

The core function of the Salesforce Engagement Manager / Delivery Leader is to develop and manage full project lifecycle, scope, budget, timeline, resources, deliverables, issues and escalations while continually setting client expectations and transitioning to support after go-live.

Job Responsibilities Include:

• Overall responsibility for Salesforce project success and customer success

• Assist with project planning and other pre-sales activities

• Lead pre-sales teams in development and execution of proposals including management of scope, schedule, budget and design

• Lead project teams in development and execution of project plans including management of scope, schedule, budget and quality

• Lead project teams in a hands-on fashion in regard to understanding and configuring Salesforce products

• Optimize plans and resources to deliver maximum value to clients

• Develop trusted adviser relationships with clients based on commitment to customer service and ability to craft solutions within the Salesforce ecosystem

• Collaborate with project team and practice leader to bring thought leadership and the full force of Eigen X to your engagements

• Coach, mentor and develop junior resources through leadership skills and hands-on teaching capabilities

Required Competencies and Characteristics:

• 3+ years of overall work experience

• Excellent written and oral interpersonal skills

• Ability to work in a fast-paced environment and meet deadlines

• Keen attention to detail and desire to succeed

• Proven analytical, evaluative, and problem-solving abilities

• Experience working in a team-oriented, collaborative environment

Education and Experience:

• BA/BS degree in a technical, business or related discipline

• At least one active Salesforce.com certification

• Experience in one or more of the following industries desired but not required (Higher Education, Non-Profit, Manufacturing/Consumer Products, Technology)

• Experience in customer-facing roles

• 2+ years consulting experience, Salesforce. com or other CRM or SaaS solutions

• 2+ years of Project Management experience

• Basic understanding of Agile Methodology and Best Practices

If interested in applying, please provide your resume and contact information to [email protected].

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

Eigen X is not accepting unsolicited resumes from search firms. All resumes submitted by search firms to any employee at Eigen X via-email, the Internet or directly without a valid written search agreement will be deemed the sole property of Eigen X, and no fee will be paid in the event the candidate is hired by Eigen X. These positions are not available to be filled via staffing firms. If you are interested in discussing staffing or search services with Eigen X, please email [email protected].