Salesforce Test Analyst

The Opportunity

The Test Analyst in the CRM team will be responsible for designing, developing, and executing test plans and test cases. The Test Analyst will verify that the software meets the business requirements using an acceptance criterion (i.e., system behaviours) and feature design documents, as well as application standards. Testing may be both manual and automated. Furthermore, the Analyst will perform quality control activities ensuring non‑functional areas such as performance, stability, usability and reliability of applications deliver on expected benchmarks.

To be successful in this role you will have:

• Excellent problem-solving skills, with the ability to apply and use high‑level analytical and diagnostic skills, discretion, innovation and professional expertise to solve complex problems
• The capacity to learn new testing tools to automate testing tasks with demonstrated experience executing test cases in accordance with set procedures with the ability to perform analysis, planning, creation and execution of User Acceptance Test designs, cases and procedures
• Demonstrate excellent communication skills, including the ability to prepare professional documentation for various audiences, advise and negotiate at high levels and maintain discretion
• Exposure to different platforms, languages and applications: Linux, Perl, PHP, SQL, ABAP etc and the ability to use automated load testing tools (e.g., Load Runner)

Vice-President (Services) leads several core University services and functions across a growing global University landscape, including our domestic and international campuses and entities. Vice-President (Services) embodies a strong culture of service excellence and executes large-scale and innovative projects across key University functions including Student Services; Group Operational Resilience; Group Information and Records Management; Group Cyber Risk and Resilience; Digital Transformation; Enterprise Systems; and our core IT services teams, being, Technology Services, Academic and Data Technology Services, and our IT Service Desk and Service Centres. As leaders in innovation, we understand the importance of bringing these functions together to enhance the experience for our staff, students, researchers, and alumni. Vice-President (Services) is well positioned to lead and ensure continued operational excellence as outlined in the University’s strategic plan, Impact 2030.

About Monash University

At Monash, work feels different. There’s a sense of belonging, from contributing to something groundbreaking – a place where great things happen.

We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.

Learn more about Monash.

Be part of our story. Work with us to #ChangeIt.

Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.

To Apply

To apply, simply upload a copy of your latest CV along with a cover letter that addresses your suitability for the role (max 2 pages). A document addressing the Key Selection Criteria is not required. For instructions on how to apply, please refer to 'How to apply for Monash Jobs'.

Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.

We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at [email protected] in an email titled 'Reasonable Adjustments Request' for a confidential discussion.

Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.

Enquiries: Mr Wilson Ngo, Associate Director, Digital Engineering +61 3 9903 8790

Position Description: Salesforce Test Analyst

Applications Close: Wednesday 9 October 2024, 11:55pm AEDT

Supporting a diverse workforce