Salesforce Systems Manager

Salesforce Systems Manager
Home-Based (UK)

About Us

At Family Action, we transform lives by providing practical, emotional, and financial support to those who are experiencing poverty, disadvantage, and social isolation. We have been building stronger families since 1869, and today we work with more than 60,000 families in over 150 community-based services, as well as supporting thousands more through national programmes and grants.

We are now looking for a Salesforce Systems Manager to join our team on a full-time or part-time, permanent basis.

The Benefits

- Salary starting at £36,842 per annum (with an additional £480 home-based allowance per annum)
- Annual paid leave of 30 working days plus bank holidays
- Up to 6% matched pension contributions
- Flexible working arrangements from day one
- Enhanced paid sick leave and paid family leave provisions
- Eye care and winter flu jabs vouchers
- Cycle to work scheme
- Ongoing quality training and career development opportunities

This is a fantastic opportunity for an experienced Salesforce professional with a passion for systems management to join our compassionate and people-focused organisation.

You’ll have the chance to play a critical part in improving our Salesforce systems, ensuring our teams can deliver top-quality support services for families in need while enhancing your own skills.

So, if you want to advance your career in a forward-thinking charity dedicated to positive change, then apply today!

The Role

As a Salesforce Systems Manager, you will manage and enhance our Salesforce-based systems to support our wide-ranging services and ensure effective solutions.

Working closely with internal teams to assess their needs, you will develop and maintain Salesforce solutions and provide user training while ensuring efficient data migration and system adoption.

Additionally, you will:

- Lead system implementations for new services
- Resolve operational and technical issues to improve business performance
- Support services in using their data to showcase their impact

About You

To be considered as a Salesforce Systems Manager, you will need:

- Experience in Salesforce covering advanced administration, process automation, declarative development, training and support
- Experience implementing simple automated processes using Salesforce Flow to address simple business challenges
- Experience defining and developing new business systems
- Experience in the analysis and reporting of management information and performance indicators
- Considerable expertise working with Excel for analysis and data manipulation

Please note, we typically meet at our Head Office in London once per month. Occasional visits to other Family Action sites across England will be required.

The closing date for this role is 17th November 2024.
Interviews are scheduled for the w/c 25th November 2024.

Other organisations may call this role Salesforce Administrator, Systems Manager, Salesforce Release Manager, Salesforce Platform Manager, or Business Systems Manager.

Webrecruit and Family Action are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re looking for a fulfilling role as a Salesforce Systems Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Job Types: Full-time, Permanent

Pay: £36,842.00 per year

Work Location: Remote

Reference ID: 1327